Zoho & HubSpot systems architecture · Austin, TX

Your systems, finished.

Senior systems architecture, delivered complete. The operating layer of your business: revenue, delivery, and the automation between them, seen through to done.

Start with a Roadmap → See the practices Fixed price, credited toward your build.
Built on
ZZoho One ZZoho CRM HHubSpot qbQuickBooks SStripe CClaude OOpenAI Zoho Projects AAsana MMonday.com CUClickUp SSSmartsheet Zoho Desk FDFreshdesk Zoho Books ZBZoho Billing Zoho Analytics Zoho Flow ZAZapier n8n8n Zoho Sign DSDocuSign PDPandaDoc Zoho Campaigns MAZoho Marketing Automation MCMailchimp ACActiveCampaign Zoho Creator SLSlack NNotion GGong HVHarvest PPipedrive

Three practices. Start where it hurts most.

What Tenhands builds

Each one stands alone: its own scope, its own price, its own list of projects. Most firms start with one. They connect into one system either way; that's the point.

+ Practice 01 · Revenue Operations

Win work without the spreadsheet in the middle.

CRM, pipeline, marketing systems and quote-to-cash connected into one system of record. The numbers reconcile on their own and nothing leaks in the handoffs between them.

Who it's forOwner · Sales lead · Ops manager What it runs onZoho CRM · Marketing Automation · HubSpot · CPQ & Billing · Zoho Sign
Included, always

You don't need to hire an admin for any of this. Keeping the tools running, clean, and reported-on is part of the practice.

+ What actually gets built

The CRM, End to End

ZZoho CRM · 0 unrouted HHubSpot · synced ✓ P12 deals moved 31Thu 9:00 · Demo Pipeline report ✓
  • CRM Foundations
  • Pipeline Architecture
  • Lead Capture & Routing
  • Executive Reporting Suite
  • Forecast & Pipeline Reporting

Marketing Systems

MCList synced Campaign sent ✓ ACNurture · step 3/7 ZWeb → CRM · captured MAJourney live ✓
  • Marketing Automation
  • Nurture & Lifecycle Email
  • Campaign Attribution
  • Web-to-CRM Capture
  • List Hygiene & Segmentation

How Deals Move

DSEnvelope sent QUOTE-114 · Signed ✓ ZStage → Won GCall logged PDProposal viewed
  • Sales Process Design
  • Quote & Proposal Flow
  • E-Signature Flow
  • Activity Capture
  • Sales-to-Delivery Handoff

Getting Paid

qbQB synced · 9:12 AM INVOICE-2291 · Paid ✓ SPayment received ✓ ZBSub renewed Revenue report ✓
  • Billing & Subscriptions
  • Invoicing Automation
  • QuickBooks Handoff
  • Payment Collection
  • Revenue Reporting
See the full Revenue Operations practice →
+ Practice 02 · Service Delivery Operations

The half of the business nobody else wires up.

Projects, resourcing, utilization and support, connected to the CRM instead of sitting beside it in a tool the team quietly stopped opening. For a services firm, this is usually the real pain.

Who it's forOps manager · Delivery lead What it runs onZoho Projects · Zoho Desk · Timesheets · Client portals · WorkDrive
Included, always

Nobody on your team has to babysit the project tool. Keeping the delivery system running, clean, and reported-on is part of the practice.

+ What actually gets built

Project Operations

MBoard updated ATasks synced ✓ PRJ-208 · Kicked off ✓ CUSprint 4 · active SLClient channel live
  • Zoho Projects Architecture
  • Won-Deal → Project Kickoff
  • Project Templates & Phases
  • Delivery Dashboards
  • Client Status Reporting

Resourcing & Utilization

HV38.5 hrs logged Timesheets in ✓ Utilization 82% SSCapacity plan ✓ 31Bench review · Fri
  • Timesheet System
  • Capacity Planning
  • Utilization Reporting
  • Project Profitability
  • Bench & Backlog View

Support Operations

FDQueue clear TICKET #88 · SLA met ✓ SLEscalation pinged Ticket → Project CSAT logged ✓
  • Zoho Desk Architecture
  • SLA & Escalation Design
  • Ticket ↔ Project Linking
  • CSAT Capture
  • Client Health Signals

Client Experience

NKB published Onboarding · step 2/5 Portal live ✓ SLClient invited ✓ 31QBR · Thu 11:00
  • Client Portals
  • Onboarding Journeys
  • Document & File Flow
  • Knowledge Base
  • Renewal Handoffs
See the full Service Delivery practice →
+ Practice 03 · AI Operations

Leverage built into the system, not bolted on top.

Automation, agents and custom tooling built into the system, and into how the work itself gets done. Not an AI banner: the leverage that keeps delivery fast and the system improving between engagements.

Who it's forEvery system in the stack What it runs onZoho Flow · Deluge · Claude · MCP tooling · Zia · Catalyst
Included, always

The automation gets watched and improved as part of the practice. Flows don't rot here when the person who built them moves on.

+ What actually gets built

Automation Foundations

ZAZap ran ✓ Flow ran · 214 today n8Webhook → CRM SLAlert posted Guardrail clear ✓
  • Zoho Flow Orchestration
  • Deluge Functions
  • Cross-App Integration
  • Data Hygiene Automation
  • Alerting & Guardrails

AI in the Workflow

CDraft → sent ✓ OSummary ready Reply drafted ZMeeting → CRM ✓ SLTriage routed
  • AI Assistants & Agents
  • AI-Drafted Communications
  • Meeting → CRM Capture
  • Smart Routing & Triage
  • Zia Configuration

Custom Tooling

CMCP tool built App deployed ✓ ZDeluge fn · live NRunbook saved SLOps bot online
  • Zoho Creator Apps
  • Catalyst Functions
  • Claude / MCP Tooling
  • Internal Ops Tools
  • Discovery Tooling

Analytics & Insight

Rev report ready KPIs refreshed ✓ ZPipeline synced HDashboards live SLDigest posted · 8AM
  • Zoho Analytics Architecture
  • KPI Dashboards
  • Scheduled Insights & Alerts
  • Cross-System Reporting
  • Data Model Design
See the full AI Operations practice →
Pricing

Three ways in, and every number is on the page.

Roughly four out of five firms in this ecosystem publish no pricing at all. You should be able to budget this engagement before you ever book a call.

01 · Diagnose

Architecture Roadmap

$2,500–$10,000
Sized to your organization. A stack-ranked build plan you own outright, credited toward the build if you continue.
02 · Build

Ecosystem Build

$10K–$50K
Fixed bid, scoped by the Roadmap. The number and the boundary are set before any work begins.
03 · Keep

Architecture Retainer

Ongoing
The system compounds every month instead of decaying in the gaps between projects.
Prefer agile & hourly? $250 / HR
Registered nonprofits apply for 20% OFF all published pricing.

Senior architecture, without the agency overhead.

Most firms your size can't buy the pod-based consultancies: their entry tier runs six figures a year, because a pod has a floor. So the work gets handed to a junior admin, or it doesn't get done.

AI-leveraged delivery changes that math. Automation and tooling carry the repetitive weight, so senior architecture covers ground that used to take a full team, at a price built for a 25-to-150-person firm, not a funded startup.

Senior from the first call to the finished system, and priced like it was built for you, because it was.

Start here

Tell me where it broke.

Thirty minutes, no pitch deck. If an Architecture Roadmap isn't the right next step for you, I'll tell you what is.

Book the conversation → Or start with the Roadmap, from $2,500, credited forward.
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